Epicure takes pride in offering the best products, services and Customer Experience in Canada.
Our Quality Assurance
We are committed to offering the finest-quality products, using the best ingredients available in today’s world market. We strive to maintain the highest quality standards while continuing to meet and surpass Customer expectations.
We know you will love our products. If you are not completely satisfied with your Epicure Selections® product, you may return it within 30 days of the purchase date for an exchange, replacement or full refund. After 30 days, please return the product to the Epicure Selections® Home Office with proof of purchase to have the item exchanged. We will ship the replacement product to you free of charge. Epicure Selections’® benchmark to success is our continued dedication to providing a superior standard in both product quality and Customer satisfaction.
We promise that Epicure products will turn you into a better cook and that your cooking will get rave reviews from family and friends, or we’ll refund your purchase. Contact your Consultant for full details to exchange or return any item!
Provided you report a product return to Home Office within 30 days, and the product is received by Home Office postmarked within 60 days of purchase, a refund will be credited to your credit card for the purchase price plus any applicable taxes.
You will be credited for shipping within 60 days of purchase on products with manufacturer’s defects or items shipped in error. Shipping will be refunded only if you return the items by regular Canada Post (not Xpress Post, Priority, courier, etc.). Failure to adhere to this policy will result in significant delays in processing your request and/or no shipping charges refunded.
Customer Returns & Exchanges Form (PDF)
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